At Goodwin's Volvo, we put people first.Â
Let our service team handle your vehicle's needs with complimentary pick-up and delivery.
During these unique times we'd like to let you know that our Service Department is considered an essential business and continues to operate daily.Â
Let us be a resource and help make things easy for you while we all adjust to our new routines and daily life. That's why we're happy to let you know that you're able to schedule your next service appointment from the safety and comfort of home and that the Goodwin's Service Team is ready to help by coordinating pick-up and delivery of your vehicle for any of its service needs.
This way you can stay safe while practicing social distancing and sheltering in place, removing the need to physically come to our facility.Â
FAQÂ
| Q:Â | How far away can Service pick-up and delivery be done? |
| A:Â | Anywhere within 75 miles of our facility. |
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| Q:Â | What if I live over 75 miles away? |
| A:Â | We will do our best to coordinate a Service pick-up and delivery with you but there may be a nominal charge associated with the extra distance. |
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| Q:Â | What does Service pick-up and delivery cost? |
| A:Â | Free, if within 75 miles. |
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| Q:Â | Is this only available for service on Volvos? |
| A:Â | Currently this service option is only for Volvo vehicles. |
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| Q:Â | I'll need a loaner while my car is being serviced. Can I have one? |
| A:Â | Yes, but loaners are determined on an as-needed basis and availability. |
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| Q:Â | How will you get the keys from me if I'm staying inside? |
| A:Â | Our team will coordinate with you over the phone when they will come by to pick up your car and discuss the best option for where to leave your keys beforehand for a non-contact experience. |
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| Q:Â | Is it safe for the Service team to be in my car or for me to use a loaner vehicle? |
| A:Â | Yes. We are taking precautions and following CDC guidelines with disinfecting and wiping down all surfaces. |
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| Q:Â | How can I request a pick-up and delivery service appointment? |
| A:Â | By phone. Due to the logistics of the service, it's best to work out the detail with a direct conversation. 888-364-6272. |
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| Q:Â | Can I schedule a service appointment online that includes pick-up and delivery? |
| A:Â | Not at this time. If you plan on bringing in your vehicle yourself you can use our online scheduler. If you would like to use our complimentary pick-up and delivery option, please cal us directly to set up your appointment. |
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| Q:Â | I don't need pick-up and delivery. What should I do? |
| A:Â | You can still call us to set up an appointment or your can use our online service scheduler here. |
Contact
Hours
- Monday 7:30 AM 5:00 PM
- Tuesday 7:30 AM 5:00 PM
- Wednesday 7:30 AM 5:00 PM
- Thursday 7:30 AM 5:00 PM
- Friday 7:30 AM 5:00 PM
- Saturday Closed
- Sunday Closed
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